The Secretary of State for Health invited Dr Neil Bacon, Founder of iWantGreatCare, to share the stage with him last week asking him to speak on the role of transparency of outcomes, patient experience and choice in improving UK healthcare.
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Conference speech: transparency, experience and quality care
Public to get much more information on GPs
Longstanding concerns about the variability in performance of GPs “have reached new heights” according to the Guardian. They cite the evidence that nearly half of all complaints about doctors to the GMC concern GPs (who only make up a third
MoreWhy and when should doctors respond to reviews?
Earlier this year iWantGreatCare introduced the ability for doctors to post responses directly to reviews and comments about their care. This was something that had been requested often but interestingly is less used, than asked for, by doctors (so far).
MoreDoctors – start using IWGC today
Quick guide to benefits (for you and your patients) of using iWantGreatCare.
MoreChoice in healthcare empowers the public
The Cabinet Office and the Government’s office of Fair Trading recently held a seminar looking at the importance and role of services like iWantGreatCare in helping the public get better services, including healthcare. The resulting reportoutlines how and why such
MoreBaroness Finlay – IWGC: “the results are astonishing”
Baroness Finlay, Professor of Palliative Care at Cardiff University and a crossbench peer, this week wrote an article for the Times, entitled “Solve the attitude problem and start caring”. Cutting through the noise and politics of the NHS reorganisation in
MoreWhy?
Why do we need a new approach to using patient experience? Patients and the public want to know they are getting great care. (and existing systems do not make it possible for patients to identify and choose the very best
MoreSmoke alarm to detect poor patient care
Dr Neil Bacon has written a short pieceon his personal blog describing how patient experience (the ratings and reviews that patients submit on their doctor and hospital) can act as a “smoke alarm” for patient safety. When there are 500,000
MoreCitizen power will transform the NHS
An article by Dr Neil Bacon, founder of iWantGreatCare, has been published on the Public Service website. Co-written with Professor David Kerr, advisor to the Government, it describes the unique power that the public and patients have to transform the
MoreWill you be the one in five who gets poor care?
One in five women ‘failed by NHS’ in labour. This weeks report about the variation in quality of UK maternity services provides yet another example of why patients and the public need to make careful choices about their care –
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