Ensuring excellent experience
The highly-experienced iWantGreatCare team ensure delivery of a quality service focused on the needs of patients and customers alike.
Senior management team

Dr Neil Bacon
Founder & CEO
Neil trained as a nephrologist at Oxford and Harvard before founding Doctors.net.uk - the world's largest online professional network of doctors. As well as leading iWantGreatCare, he is an advisor on ehealth and transparency to government and the EU.
"Fully understanding the experience of those receiving care is absolutely central to improving quality and ensuring excellence. The passion and vision of iWantGreatCare is to completely transform healthcare by using modern, innovative approaches to ensure that the voice of every patient is heard and is then shared in a fully open and transparent way."

Rt Hon Alan Milburn
Chairman
Alan was Secretary of State for Health in Tony Blair's government between 1999 and 2003. He is a respected global authority and advisor on healthcare.
"I have always been passionate about opening up healthcare to the voices and choices of patients. I joined iWantGreatCare because I believe that by helping individuals make informed choices about their care it can help improve quality for everyone."

Sir Muir Gray
Director
Muir’s many roles have included Director of UK National Screening Committee, National Library for Health, Director of Clinical Knowledge Process for the NHS National Programme for IT, and Chief Knowledge Officer to the NHS.
“For many years, it has been clear that healthcare services are not going to improve if we continue to do more of the same. iWantGreatCare is at the forefront of a paradigm shift towards a new culture in healthcare where transparency, patient engagement and accountability combine.
“Making health information available and accessible to patients online has been central to much of my work and I am pleased that we finally have an online service that allows patients to actively participate in knowledge-sharing about healthcare services and their own quality of care.”

Dr Chris Bailey
Head of Technology
Chris is a former academic research fellow in bioinformatics with more than a decade’s experience in web design and development.