Welcome
IWGC is a proven, comprehensive, multi-channel solution enabling healthcare providers to significantly improve patient experience, staff morale and organisational performance
Key components and benefits:
- Better data collection and analysis of patient feedback
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- Innovative, automated reporting packages
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- Cost-effective, staff and patient engagement programmes
“If you embeded direct patient feedback into the system, as we have in Wales for palliative care using iWantGreatCare, it can become a powerful driver to quality improvement”
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Every hospital has to have the Friends and Family Test fully operational by April 2013.
Put the Friends and Family Service in place across your Trust - for free.
- Real-time, continuous feedback
- Monthly reporting at ward level
Latest news
iWantGreatCare well represented in list of clinical leaders
Dr Neil Bacon, founder and CEO of iWantGreatCare, the UK’s leading patient feedback service, has been named in the Health Service Journal Clinical Leaders list. The HSJ Clinical Leaders list outlines the 100 clinicians in the UK who have the
Response to government plans allowing surgeons to opt out of releasing success rates in surgery
Comment from Dr Neil Bacon, founder and CEO of iWantGreatCare, in response to the revelation that doctors can opt-out of the government’s plan to publish data about success rates in surgery: “There is only one sort of surgeon that would
Response to Jeremy Hunt’s speech at the NHS Confederation
Comment from Dr Neil Bacon, founder of iWantGreatCare, in response to Jeremy Hunt’s speech at the NHS Confederation: “A plan for vulnerable older people is the right approach to help those patients who feel their NHS has forgotten about them.
Agenda and speakers confirmed
The final agenda and speakers have now been confirmed for iWGC’s second National Symposium, ‘Patient Experience: Delivering, sharing and learning’, on 25th June at the King’s Fund in Central London. Keynote sessions include ‘Patient experience post-Francis’ presented by Neil Churchill, Director
The benefits to patients of ‘healthy’ competition
Founder and CEO of iWantGreatCare Dr Neil Bacon explored the benefits to patients, providers and GPs of increased ‘healthy’ competition and choice in healthcare at the Nuffield Trust and Institute for Fiscal Studies Competition for Care conference. “Good competition is
Our customers
Factsheet
